Privacy Policy — ZenDMS
Effective Date: [August 25, 2025]
Who We Are
ZenDynamix (“we”, “us”) operates the ZenDMS platform. We’re committed to protecting your privacy and clearly explaining how we use data.
Data We Collect
- You provide: name, email, company, billing details, files you upload.
- Automatically collected: IP address, browser info, usage patterns, cookies.
- Third-party sources: integrations, analytics partners.
Why and How We Use Your Data
- To deliver, secure, and improve services.
- To communicate (support, billing, updates).
- For compliance, fraud prevention, analytics.
Legal Grounds
When applicable:
- Consent (opt-in, withdraw anytime)
- Contract obligations
- Legitimate interest (e.g., security)
- Compliance with laws
User Rights
You can:
- Access, correct, delete, or export your data.
- Withdraw consent anytime.
- Opt out of data sharing/sale where relevant.
- Submit complaints—email us at [contact@zendynamix.com].
Cookies & Tracking
We use essential cookies and analytics tools. You may opt out or adjust settings.
Data Sharing & Vendors
We share data with trusted partners (e.g., payment, hosting) under strict agreements.
Security Measures
- TLS/SSL encryption in transit; AES-256 at rest.
- MFA and RBAC for access.
- Zero Trust architecture and continuous monitoring (SSPM, SIEM).
- Regular audits, training, and threat detection tools.
Data Retention
We keep data only as long as needed (e.g., account duration + logs as defined), then anonymize or securely delete.
Grievance & Privacy Contact
Our privacy lead, is available at [contact@zendynamix.com].
Our formal grievance process ensures timely responses; unresolved issues may escalate to regulators.
Changes to This Policy
We’ll post updates here and notify users of major changes. Please revisit periodically.